Frequently Asked Questions

Find answers to common questions about our collections and services

How do I determine my size?

We provide a detailed size guide on every product page. If you are between sizes, we recommend sizing up for a more relaxed fit or following the specific garment measurements provided.

Are your materials sustainably sourced?

Yes, ROOTED is committed to ethical fashion. We prioritize organic cotton, recycled polyester, and linen sourced from certified sustainable suppliers.

Can I modify or cancel my order after it has been placed?

Orders are processed quickly to ensure fast delivery. You can modify or cancel your order within 60 minutes of placement by contacting our support team.

Do you restock items that are sold out?

We often restock our core essentials. For seasonal pieces, we recommend signing up for 'Back in Stock' notifications on the specific product page.

How should I care for my ROOTED garments?

To ensure longevity, we recommend washing items in cold water and hanging them to dry. Specific care instructions are located on the internal care label of each garment.

Do you offer international shipping?

Yes, we ship to over 50 countries worldwide. Shipping costs and delivery times vary depending on the destination.